What some of our residents, families, and partners have said about us

  • "At our time of greatest need, as dad’s health was rapidly declining and mum’s needs were increasing, you went above and beyond to help my parents and our family to cope by offering the highest standard of care and compassion."

    — Pip & Dave, Resident’s Family

  • "She only ever has nice things to say about staff but was particularly fulsome today. This really is a tribute to your care and patience. It was a great relief to me that she was in a safe, caring, and loving environment."

    - Resident’s Family

  • "My daughter goes into a lot of care homes as part of her job, and she always says the care Inwood residents get is far better than any of the others."

    — Margaret, Resident’s Wife

  • "In all this time I have constantly marvelled at how well the patient and staff are cared for. The interaction with the patients has at times almost moved me to tears. I’ve never seen such kindness and happy patients."

    - L.Buckley, Regular Visting GP

  • "Always delighted with consistently levels of care delivered by Inwood staff to all residents. There is genuine care and concern for resident wellbeing, and it feels like a home and a family rather than an institution."

    - Resident’s Family

  • "It is a big step to pass the care of a loved parent to a group of strangers. Our family have never regretted our decision to register mum at Inwood. Thank you to everyone, for everything you have done for her."

    - Gaenor, Resident’s Family

  • "Without exception, all of our interactions with any staff members - wether gardener/maintenance staff, catering staff, admin staff and direct care staff; everyone was gentle and patuent, supportive and caring to mum and othe residents at all times. It was clear that the ethos of the establishment was set by the owners, and all members of staff were committed to looking after mum and the other residents with gentle respect, skill and positive support."

    - Resident’s Family

  • "This really is a tribute to your care and patience. It was a great relief to me that she was in a safe, caring, and loving environment."

    - Resident’s Family

  • "Mum loves being at Inwood. She told me everyone is so approachable and caring, and if she had a problem, she knows she can talk to any member of staff. She feels at home and in very safe hands."

    - Resident’s Family

  • "Nothing was too much trouble; they were too kind and caring...i visit every week and have the staff consistently kind, attentive, competent caring for the residents. I have been 100% impressed with everything."

    - Resident’s Family

  • "The enthusiasm in which all the staff approached the training was most encouraging. They entered into the session with insight and compassion and were ready to apply the lessons learned to make Inwood House a special home for all who lived there.”

    - Elizabeth Bartlett